How to report a technical fault with Opto assessment process

In this video you will see an overview of how to raise a technical issue with an Opto Health product or device in the ED Admin panel.

1. First, log in to the ED Admin panel
2. In the left-hand menu of options, select ‘Raise a Technical Issue’
3. Complete the ‘Log an IT Incident’ form. Providing all requested details will help expedite our investigation of the issue.

If this issue is causing critical impact to clinical services, please ensure you contact your site team and IT support team for further assistance.

You have now been shown how to raise a technical issue in the ED Admin Panel for Opto Health.